Terms and Conditions

 

  • Covid-19 Policy. Book with confidence - name and / or date changes can be made to your tour booking, free of charge, provided you advise Discovery Tours at least 7 days in advance of travel* 
     
  • You can cancel your tour booking up to 7 days in advance of travel. You will receive a full refund, less cancellation charge per passenger of £10 for day trips / £50 for multi day tours* . 
     
  •  It’s your responsibility to have the appropriate visa to travel. You are also advised to take out adequate travel insurance to cover the cost of cancellation by yourself, or the cost of assistance, including emergency repatriation in the event of illness while on a tour. We are unable to offer a refund should you fail to arrive at the departure point on time.
     
  •  All football, theatre, concert and other ticket purchases are non-amendable and non-refundable
     
  • If Discovery Tours cancel your tour and / or tickets you will receive a full refund of monies paid
     
  • Discovery Tours reserve the right to amend the itinerary, departure times, or mode of transportation
     
  • Discovery Tours accept no liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our employees negligence, in which case our liability is limited to a maximum of the price you paid for purchasing your tour or ticket
     
  • Discovery Tours may require you to withdraw from any tour if we deem your conduct to be offensive or cause annoyance to other passengers. We shall have no further liability for your return
     
  • Unaccompanied passengers aged 16 &17 years old will need a letter of consent from a parent or legal guardian (please email to info@discoverytours.co.uk)
     
  • Children under 16 years of age must be accompanied by a parent or legal guardian
     
  • By travelling with Discovery Tours you consent to having your photograph taken and possibly used in future promotional literature, or on our website   
     
  • Different conditions may apply for group bookings (please refer to your emailed quotation or agreement). All tours including football, theatre concert or other pre paid ticket purchases are non-amendable and non-refundable